Privacy Policy
Window Repair Inc is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with us. This policy explains the types of personal information we collect, how it is used, and the steps we take to ensure that the privacy of your personal information is appropriately protected.
Personal information is information that refers to an individual specifically and is recorded in any form. Personal information includes such things as name, address, phone numbers, email, credit card information.
Information about individuals contained in public telephone directories (where a subscriber can refuse to be listed), professional and business directories available to the public, certain public registries and court records, and certain other publicly available publications is not considered personal information.
In order for Window Repair Inc to process window repair at your house, you may need to provide us with contact and payment information (such as your credit card information) so that we can process your order. In order to ensure a superior level of service Window Repair Inc acquires customer feedback through the use of email or phone number.
You can always choose not to provide us with any of your personal information. However, if you make this choice we may not be able to provide you with the service, or information that you may have requested.
Window Repair Inc obtains your consent to collect, use or disclose personal information. The method of obtaining consent is appropriate to the type and sensitivity of personal information being collected, used or disclosed.
Window Repair Inc collects only the personal information required to provide our services to you. If the personal information we require is collected for a reason other than to provide services, we will advise you of the reason and obtain your consent before or at the time the information is collected. Window Repair Inc will only collect personal information by fair and lawful means.
The following are some examples of why we collect your personal information;
- Process repairs for your windows as explained on the repair order;
- Keep you informed on the progress of the repairs for your windows;
- Process your payment for services rendered as necessary;
- Offer new products and services;
- Provide us with customer satisfaction feedback to improve our customer service to you.
- We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes.
Window Repair Inc uses and discloses your personal information only for the purposes it was collected. Window Repair Inc does not sell or rent personal information to any organization or person for any reason. We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy.
Window Repair Inc retains your personal information only as long as it is required for our business relationship or as required by federal or state laws.
Window Repair Inc makes all reasonable efforts to keep your personal information up to date, accurate and relevant for its intended use.
The security of your personal information is a high priority. We maintain appropriate safeguards and security measures to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse, including;
- physical security measures such as restricted access facilities and locking filing cabinets
- electronic security measures for computerized personal information such as password protection and encryption where appropriate
- organizational processes such as limiting access to personal information to a selected group of individuals,
To accommodate changes in our service, the technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so.
If you have questions regarding our privacy policy, please contact us using the following information:
Send us an email at: info@windowrepair.us
Call us at: (847) 881-6887
